Terms of use

Who operates the service and what it includes

The site nes-defense.com, the NES DEFENSE app and the services within them are operated by Scaling Ltd, which runs the NES Defense brand. These are the seller's details: Scaling Ltd, a private company registered in Israel under number 517190609, Herzl Street, Kiryat Shmona. The same details appear on the tax invoice sent to you after every purchase, and you can write to us about anything through the contact form on this site.

• A paid digital course made up of video lessons watched online, with a downloadable PDF handout attached to some lessons.
• Live-fire training sessions held at licensed ranges in Israel that we do not own and do not operate.
• A free open community and a magazine.
• A library of downloadable targets and a library of firearms licensing paperwork, which are free of charge but open only after you give us a name and an email address and agree to receive marketing email from us.
• A personal training planner and log in the app, including a camera-based target analysis tool that produces an indicative reading only.
• A directory of shooting ranges, and a questionnaire that narrows the firearms licensing criteria to the one that fits you and hands you the blank forms for it.
• A monthly national ranking of community members.

Age and eligibility

Opening an account, taking part in the community and buying from us are open to people aged 18 and over. We ask for your date of birth at sign-up and we close accounts that turn out to belong to someone younger.

Taking part in a live-fire session is subject to the law and to the requirements of the range where the session is held. The exact requirements, including documents to bring and approvals to show, are given to you before you buy and again before the session.

We may refuse to register you for a session, or cancel a registration, where the conditions for taking part are not met. If the refusal is based on something we could have checked in advance, you get a full refund.

Your account

Opening an account requires accurate, current details. Today the sign-up form also requires you to join our mailing list, and you cannot register without agreeing to it. You can unsubscribe at any time, and unsubscribing does not affect your account or anything you have bought.

The account is personal: do not give your login details to anyone, do not open more than one account for the same person, and you are responsible for what happens under your account. If you learn that someone else has got in, tell us through the contact form on this site and we will deal with it.

Any purchase, the course or a place at a session, opens an account for you if you do not have one. In that case you receive a temporary password by email, the email address is treated as confirmed without a further verification step, and you should change the password the first time you sign in.

The free services

The community, the magazine, the targets library, the licensing paperwork library and the national ranking are provided free and as they are. We may change them, add and remove content, or stop offering some of them. If we close a service that holds content you uploaded, we will give notice first so you can save it.

The targets library and the licensing paperwork library are behind a form. To open them you give us a name and an email address and agree to receive marketing email. You can unsubscribe at any time, and unsubscribing does not close your account and does not withdraw access you already have.

Community content is written by members and does not necessarily reflect our views.

The digital course: what you buy and how it is delivered

The course is a series of video lessons watched online, and some lessons carry a PDF handout you can download and keep. The full syllabus and the number of lessons appear on the course page before you buy. The video itself is not offered for download and is not sent to you as a file.

Most lesson video is hosted on YouTube as unlisted and embedded in our own player. Where that is the case, Google receives viewing data while you watch, including your IP address and the page the lesson was opened from. Some lessons are served from our own storage instead, and those involve no third party. Watching requires a working internet connection.

Access to the course is granted to your account for at least 12 months from purchase, and beyond that for as long as the course is offered. If we decide to stop offering the course we give at least 30 days' notice, and stopping does not apply to anyone whose 12 months have not yet run. If we nonetheless cannot keep access open for the full 12 months, we will make the course content available to you another way for the remainder of that period.

The course is for you to watch. Each time you open the course, play a lesson or download a handout, we record the device and the network address the request came from, over the life of the account. Each account is limited to three devices and three network addresses, and crossing either limit automatically blocks access to the course. You should know that a mobile phone's network address changes by itself, so you may be blocked even though you shared nothing.

If you are blocked, you can ask for the block to be lifted from the page itself or through the contact form on this site. We undertake to consider every request on its merits and to answer within two business days, and if we do not answer in that time we lift the block. Lifting a block clears the counters. If the review shows that course access was shared with others or passed between people, that is a breach of the personal licence granted to you and of the copyright in the content. In that case access is withdrawn permanently and no refund is given.

Your licence to the course, and the ban on copying and sharing

Buying the course gives you a personal, non-exclusive, non-transferable licence to watch the lessons for your own private use only. The licence is revocable for breach of the rules below, including sharing your access or passing it to another person. Revocation for such a breach does not entitle you to a refund.

All course content is protected by copyright. Distributing, publishing, screening publicly and commercially using the lessons are prohibited under copyright law as well as under this agreement. The remaining prohibitions below are contractual undertakings to us.

If it looks like an account is being used by several people, or that content has been distributed, we will contact you, ask for an explanation and may suspend access. Permanent suspension follows only a serious or repeated breach.

• Do not record, screen-capture, download or duplicate the video lessons.
• Handouts we offer for download are yours to keep and print for your own use, but not to publish or pass on.
• Do not publish, sell, rent out or pass on the lessons or parts of them.
• Do not screen the lessons publicly or use them for commercial instruction of your own.
• Do not share your account login details with anyone.
• Do not pass direct links to lessons or videos to anyone who has not bought the course.

Training sessions at the range

Training takes place at licensed ranges that we do not own and do not operate. The range is responsible for the facility, its equipment and its safety arrangements. The range's standing orders, its licence conditions and the range manager's instructions bind every participant and prevail over any other direction you receive from us.

Firearms instruction on our sessions is delivered by instructors holding a shooting instructor licence, as the law requires. We check each instructor's licence before they teach for us.

Before you buy we state what the session price includes, and what, if anything, is paid at the range itself and how much. Amounts paid directly to the range are not part of what you pay us.

You may bring a personal firearm only if you hold a valid licence for that firearm and it was transported lawfully. The firearm is subject to inspection and approval by the instructor, and the final decision on whether it can be used in the session rests with the instructor and the range manager.

Only registered participants take part in a session. Companions do not take part in the training, and the range may decline to admit them.

Safety, fitness to take part, and being stood down

By taking part in a session you undertake to follow the safety rules, the range's standing orders and the instructions of the instructor and the range manager, at every moment and without arguing on the firing line.

We and the range may decline to admit a participant, or stop their participation during a session, in any of these cases: unsafe handling of a firearm, refusal of a safety instruction, apparent influence of alcohol or drugs, failure to meet the conditions given in advance or missing a required document, and violent or threatening conduct.

Being stood down after the session has begun because of a safety breach does not carry a refund, because the place was held for you and the costs to the range have already been incurred. Being refused entry over something we could have checked in advance carries a full refund.

Were you injured, did you see someone injured, or was equipment or property damaged during a session? Tell us and the range staff immediately. Immediate reporting is what makes it possible to respond and to document properly.

Your undertaking to follow the safety rules is not a waiver of any right of yours, and nothing in this section exempts us or the range from liability for bodily injury imposed on us by law.

Firearms training takes place at a range only

Firearms training and practice take place at a shooting range only and are delivered by a licensed shooting instructor, as regulation 4(a) of the Firearms Regulations (Training), 5778-2018 requires. All training, practice and firearm handling within our services takes place at a licensed range only, following the instructor and the range manager.

The content in the course, the magazine and the community is educational material. It is not permission, direction or encouragement to hold, handle or discharge a firearm outside a licensed range. Demonstrations shown in lessons are performed at a range by instructors, and are not an instruction to repeat them anywhere else.

Community posts that encourage or describe unlawful firearm handling will be removed, and the account they came from may be blocked.

We do not issue licences and we do not promise them

We provide training and information only. We are not a licensing authority, we do not issue firearms licences, and we do not promise that buying the course or attending training will lead to a licence, to its renewal or to a faster decision. That decision rests entirely with the Firearms Licensing Department.

The questionnaire in the app narrows the licensing criteria to the one that appears to fit you and gives you the blank forms. It is not a determination that you qualify for a licence.

Licensing requirements, forms and procedures change from time to time. The documents in the library are provided for your convenience, and you must confirm with the authority what is required at the time you act.

Prices and payment

The prices shown in the service are the total price you pay, including VAT. If there is an additional payment that is not included, for example an amount collected at the range, we state it and its amount before you buy rather than burying it in this document.

Payment in the service is made on a secure payment page operated by the payment processor iCount. Card details are given on their page, do not reach our servers and are not stored by us. We keep the order record and the invoice. The number of instalments, where instalments are offered, is shown before you confirm the transaction.

Where payment is arranged with us outside the service, for example following a phone call or an email, exactly the same cancellation and refund terms apply.

After payment we email you a confirmation with the order reference, what was bought, the price and the payment terms, and iCount emails you the tax invoice separately, which carries the company's name, registration number and address. Your cancellation rights are set out in full in the cancellation section below, and you can also ask us for them in writing through the contact form on this site.

Cancellation and refunds

This section sets out what can be cancelled and what cannot. The rules differ between the digital course and a place at a training session, so they are set out separately.

The digital course: buying the course is a one-off purchase of proprietary digital content. It cannot be cancelled and it does not carry a refund. The course content is information as defined in the Computers Law, 5755-1995, and section 14C(d)(3) of the Consumer Protection Law excludes such information from the right to cancel a distance sale. Access opens on your account as soon as the payment clears. The lesson list is on the course page before you buy, and if anything is unclear write to us through the contact form on this site before you purchase.

Cancelling a place at a training session: you may cancel within 14 days of the transaction or of receiving the purchase document, whichever is later, provided the notice reaches us at least two days that are not rest days before the session. Here too the cancellation charge will not exceed 5% of the transaction price or 100 shekels, whichever is lower.

Where a place is reserved without payment and the payment is arranged with us separately, the same cancellation terms apply from the day you pay or the day you receive the purchase document, whichever is later. A reservation you have not paid for can be cancelled at any time through the contact form on this site at no charge.

Beyond what the law requires: a notice that arrives after the cancellation window but at least two days before the session earns a move to another session at no extra charge, subject to a free place. You may also pass your place to another person who meets the conditions for taking part, by telling us in advance.

A notice arriving less than two days before the session, or not turning up without telling us, does not carry a refund: the place was held for you and the costs to the range have already been incurred. Even then you can write to us and we will try to find a solution.

Cancelling because the service was not supplied: if the service was not supplied, no cancellation charge is taken and you get a full refund.

Refunds are made by the same payment method you used, within 14 days of us receiving the cancellation notice as the law requires, and usually within seven business days. If you paid by card, we cancel the charge or instruct the card company to credit you.

Cancellation by us or by the range

A session may be cancelled because of weather, the security situation, closure of the range, too few registrations or other circumstances outside our control. If that happens you choose between an alternative date and a full refund, with no cancellation charge. We will give notice of a cancellation as early as we can.

Where the cancellation is due to circumstances outside our control, the refund is limited to what you paid us for the session.

Extended cancellation right for certain consumers

If you are a person with a disability, a senior citizen aged 65 or over, or a new immigrant, and the engagement included a conversation between us, including by phone, chat or email, you may cancel the purchase of a place at a training session within four months of the transaction or of receiving the purchase document, whichever is later, provided the cancellation reaches us at least two days that are not rest days before the session. This right is set out in section 14C1 of the Consumer Protection Law. It does not apply to the digital course, which is information excluded from the cancellation right. We may ask for a certificate confirming your status.

How to tell us you are cancelling

You can send a cancellation notice in writing through the contact form on this site. You may also give it by any other channel the law permits, including registered post or orally, using the seller details that appear on the invoice sent to you.

The notice must state your name and your ID number, as the law requires, and which transaction you are cancelling. We will confirm in writing that we received it.

Content you post in the community

The community is public. Posts, comments, photos you attach and your profile page, including your name and profile picture, are visible to anyone on the internet, including people with no account. Bear that in mind before you post.

The content stays yours. By posting it you grant us a non-exclusive, royalty-free licence to display, store, technically adapt, translate and distribute it inside the service, for the purpose of operating, improving and securing the service only.

The licence ends when the content is deleted, apart from these things we cannot undo: quotes and replies already woven into other members' threads; aggregated statistics that do not identify you; the activity other members' past standings were calculated from; images you attached, whose stored file may remain reachable by its direct link; the stored translation of text you posted; a hidden copy of the content kept in our database for moderation and audit; and copies in backups until the normal backup cycle overwrites them. Write to us through the contact form on this site to have any of these erased and we will do it unless the law requires us to keep it.

Using your content or your image in marketing happens only with separate consent that we ask you for in advance for that use, and you can withdraw it at any time.

You undertake to post only content that is yours or that you are allowed to post, and that does not include another person's photograph, licence details or personal information without their consent.

Community rules

The rules are deliberately short, and we enforce them.

We do not review content before it is published. We may, but are not obliged to, review content and remove it. Came across content that looks to you like a breach? Tell us through the contact form on this site: give the link to the content, what the problem is and why, and how to get back to you. We will look at it and reply within seven business days.

• Do not post unlawful content, incitement, threats or calls to violence.
• Do not offer, sell, transfer or broker firearms, parts or ammunition unlawfully.
• Do not post content that instructs or encourages unlawful firearm use, including handling a firearm outside a licensed range.
• Do not post another person's photographs, licence details or personal information without their consent.
• Do not post defamation, harassment, humiliation or hatred towards a person or a group.
• Do not impersonate a person or a body, and do not claim a licence, qualification or role you do not hold.
• Do not post spam, commercial advertising or links unrelated to the discussion.
• Do not post content that infringes someone else's copyright or trade marks.
• Do not share account login details or links to course lessons.

Enforcement, suspension and appeals

When a rule is broken we pick the measure proportionate to the circumstances: a warning, removal of the offending content, suspension of the account, and permanent blocking for a serious or repeated breach. Suspending an account also takes that member's posts off the public boards. Where a breach creates immediate risk we act first and explain straight afterwards.

We will tell you what we did and why. You can appeal through the contact form on this site. A person reviews every appeal, not an automated system, and we reply within seven business days.

You should know this: a community breach can lead to the account being suspended, and while an account is suspended you cannot sign in, so access to a course you paid for stops as well. If that happens we will either restore your course access separately or refund what you paid for it, at your choice, unless the breach itself concerned the course, for example sharing lessons or sharing account details.

Repeated baseless reports against other members are themselves a breach of these rules.

The monthly national ranking and the prize

The ranking is public. The table shows anyone on the internet your name, your profile picture and your community badge, a single badge we compute from your activity and the age of your account, and alongside them the number of trainings and points you gathered that month, your number of posts and comments, and the reputation you earned from members' votes. Your role and your join date are not shown in the table.

You are on the table if you logged a training in the app that month, if you attended a group course we ran whose last meeting has passed, or if you posted, commented or received votes in the community that month. Any one of those is enough, and not logging trainings does not keep you off the table.

You should know this: there is currently no way for us to take a single member off the table without closing their account, and closing the account, as described in the section on closing your account, is the only way off it. If appearing on the table bothers you, write to us through the contact form on this site and we will explain what can be done as things stand today.

Starting a training in the app requires a location permission, so that the training is tied to the range where it takes place. The coordinates are stored on the training record.

A training entry that falls into one of the cases below does not count towards the ranking, and we may remove it. We will tell you what was removed and why, and you can appeal. Repeated or deliberate cases may lead to suspension of the account.

The prize for first place each month is 150 rounds at a range. The winner is determined by the state of the table at the end of the calendar month: first by the number of completed trainings, on a tie by the number of points, then by reputation, and finally by alphabetical order of name. There is no draw and no element of chance, and winning is determined by effort alone.

The prize is personal, cannot be exchanged for money and cannot be transferred. It is redeemed at a licensed range, subject to that range's rules and to the winner being lawfully entitled to take part in a session. The rounds are for use at the range and are fired there during the session. No ammunition is handed to the winner and none leaves the range. We notify the winner using the contact details on the account.

The ranking rules may change. A change applies to the month following its publication and never retroactively.

• A training that was not actually carried out.
• A duplicate entry for the same training.
• A training logged in someone else's name.
• Use of several accounts by the same person.
• Coordination between members in order to inflate points.

Measurement, advertising and consent

We measure how the site is used and we advertise it on social networks. Google Analytics, loaded through googletagmanager.com, runs on every page of the site. It is part of using the site and is not offered to you as a choice. The Meta pixel for Facebook and Instagram and the TikTok pixel are tools we may add for the same purpose. They are not installed on the site at present, and if we add them they will run under the same consent notice.

Before you answer that notice nothing is written to your device and the measurement is cookieless, and Google's consent mode is set so that personalised advertising stays off. The one choice the notice offers you is whether we pass data to our commercial partners, and your answer is recorded once. The site currently has no way to reopen the notice and change that answer, so if you want it changed, write to us through the contact form on this site.

In the app we collect basic usage data, such as which screens were viewed and which actions were taken, so we can see what works and what does not. There is no separate consent screen in the app at present. If you do not want us to collect that data, write to us through the contact form on this site.

Our content and intellectual property

Everything we produce, including the course lessons, the magazine articles, the downloadable targets, the training plans, the design, the trade marks and the NES Defense name, belongs to us or is licensed to us.

You may download the targets and the licensing paperwork and use them personally. The targets are for use at a licensed range only, subject to that range's rules and the range manager's instructions. Do not sell them, distribute them commercially, or present them as your own.

Do not collect content from the service by automated means, including scraping and text mining, without our written permission.

General information, not advice

The content on the site, in the course, in the magazine and in the community is general educational material. It is not legal advice, medical advice or a professional opinion tailored to your case.

The target analysis tool and the licensing criteria questionnaire produce an indicative reading only, based on what you told us and on what is visible in the photograph. They are not a professional determination and should not be relied on alone.

Watching the course is not a substitute for practical instruction under a qualified instructor at a range.

Availability and liability

We work to keep the service available and working, but we do not promise uninterrupted availability or that it is free of errors. The service depends on outside providers, including the YouTube player, the payment processor, our mapping and place data provider, our email and customer relationship providers and the hosting services, and a fault at their end may affect it.

If access to the course is unavailable for a prolonged period because of a fault on our side, we will extend your access period by the time lost.

Our liability for financial loss caused to you in connection with a paid service is limited, so far as the law permits, to the amount you actually paid us for that service in the year before the event. The limit does not apply to bodily injury, to a malicious act, to gross negligence, or to anything the law does not permit to be limited. For the free services our liability is whatever the law imposes, and we do not limit it in this agreement.

Nothing in these terms exempts us from liability for bodily injury imposed on us by law, and we will not argue otherwise.

Indemnity

If a third party brings a claim against us because of content you posted, and a court holds in a final judgment that the content you posted broke the law, you will indemnify us for the amounts awarded against us because of that content, provided that we told you about the claim in writing promptly and let you take part in defending it. A settlement binds you only if you agreed to it in writing. The indemnity does not apply to the extent the loss was caused by an act or omission of ours.

Closing your account

You may ask at any time to close your account, by writing through the contact form on this site. Closing it ends access to the account and takes your posts off the public boards. Your profile page may remain reachable for a short time until we remove it, and if you want that done at once, say so when you write.

Ranking tables are recalculated from activity each time they are opened, so closing your account also removes you from past months' tables.

The comments you wrote are not taken down when the account is closed. They stay in the threads where they were written so the discussion stays readable. You can ask separately, through the contact form on this site, for particular comments to be removed and we will deal with the request.

Information the law requires us to keep, including purchase records, invoices and consent records, is kept after the account is closed. If you want anything further erased, ask us through the contact form on this site and we will deal with the request, unless the law requires us to keep it.

Closing an account does not in itself entitle you to a refund for a course you bought, unless a cancellation right applies under the cancellation section above.

Changes to these terms

Minor changes and clarifications take effect when they are published, and the update date at the top of this document changes accordingly.

A material change is published in advance, by a notice on the site or by email, and takes effect no earlier than 14 days after publication. For the free services, continuing to use them after the change takes effect means you accept it.

A purchase already made is governed by the terms in force at the time of that purchase. If a material term affecting an existing purchase has to change, we will tell you, and you may cancel and receive a refund for the part not used.

Complaints, governing law and jurisdiction

Have a complaint? Come to us first, through the contact form on this site. We reply within seven business days and we try to settle things directly.

These terms are governed by the laws of the State of Israel. Jurisdiction lies with the court that is competent under the law.

If a particular provision here is found to be invalid, its effect is cut back only to the extent necessary and the remaining provisions stand.